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Covid-19 Policy- UPDATED JANUARY 2021

During the current lockdown restrictions across Scotland, free in person collection - Pick up from PookieBerry has been temporarily suspended.


Delivery is by Royal Mail 1st Class.  Many products are 'letterbox friendly' - meaning they can be sent without visiting a Post Office and put through your letterbox for 'contact free' delivery.  For larger items I will be visiting the Post Office less often, this may have an impact on delivery times.


Ready made items are dispatched next working day.  Please allow up to 10 working days for Made to Order items.


All postage and packaging charges reflect the actual cost of sending items to customers across the UK and are based on weight and size.


We are trying to reduce our usage of plastic packaging and many products are now sent in plastic free packaging.